Manage your subscription

You can change your plan, update your payment details, see invoices, or cancel at any time. Most of this happens in your dashboard, with billing details handled securely through Stripe.

Where to manage billing

Go to Settings and open the Plan & Billing section. There you will see your current plan, your next renewal date, and buttons to manage it.

Change Plan starts an upgrade or downgrade.
Manage Billing opens the secure Stripe portal, where you can update your card, view and download invoices, and cancel.
View Credits takes you to your balances.

Upgrade or downgrade

Use Change Plan and pick the new plan. Because you already have a subscription, the change updates your existing plan in place rather than creating a second one, and the cost is prorated.

Upgrading unlocks the new plan's larger allowances right away.
Downgrading takes effect from your next renewal, so you keep what you are paying for until the cycle ends. Make sure your usage fits the smaller plan's allowances before the switch.

Tip: If you need more scans or keywords for a short, busy period, upgrading and then downgrading later is a clean way to handle it. The upgrade applies immediately.

Update your card

Select Manage Billing to open the Stripe portal and update your card there. If a payment fails, SearchOps will let you know so you can fix it before access is affected.

Invoices and receipts

Your invoices live in the same Stripe portal under Manage Billing, where you can view and download them whenever you need.

Cancel

Cancel from the Stripe portal via Manage Billing. Cancelling stops future billing and sets your plan to end at the close of the current period. You keep full access until then.

Note: Cancelling does not delete your data. Your locations, scans, and history are retained, so you can resubscribe later and pick up where you left off.

Next steps

Not sure which plan fits? See pricing.
Still on a trial? See How the free trial works.