Local SEO Software/Beta

Review Monitoring

One dashboard for every review across every platform. Get alerts when something lands, understand sentiment trends by topic, and respond before your rating moves.

See pricing
Sarah K.positive
Fast and friendly service, highly recommended.
James P.positive
Good work, would use again.
A. Kumarnegative
Took longer than expected to arrive.

Why it's different

Built for the way local SEO actually works

Multi-platform feed

Google, Facebook, Trustpilot. More on the way. One timeline, no tab-switching.

Real-time alerts

Slack, email, or webhook notifications the moment a new review lands, especially the bad ones.

Sentiment analysis

Every review scored for sentiment and tagged by topic. See patterns your star rating hides.

Trend reporting

Weekly digests showing rating trajectory, review velocity, and sentiment by topic.

One feed, every platform

Stop tab-switching to stay on top of reviews

Checking Google, Facebook, and Trustpilot by hand doesn't scale past a handful of locations. We aggregate every review across every connected platform into a single chronological feed. So you can triage, respond, and track trends from one screen.

  • Google reviews (all locations)
  • Facebook page reviews and recommendations
  • Trustpilot reviews
  • More platforms being added quarterly
Sarah K.positive
Fast and friendly service, highly recommended.
James P.positive
Good work, would use again.
A. Kumarnegative
Took longer than expected to arrive.

Sentiment, not just stars

Topic-level sentiment surfaces problems early

Star ratings are a trailing indicator. By the time your rating drops from 4.8 to 4.5, you've had weeks of bad reviews you could have acted on. We tag every review for topic. Service speed, pricing, staff, product quality, wait time. And score sentiment per topic. A dip in service-speed sentiment shows up before your overall rating moves.

  • Automatic topic tagging (no manual setup)
  • Per-topic sentiment trend charts
  • Location-level breakdowns for multi-site operators
  • Topic-level competitor benchmarks on Agency plans
Sarah K.positive
Fast and friendly service, highly recommended.
James P.positive
Good work, would use again.
A. Kumarnegative
Took longer than expected to arrive.

How it works

Three steps from signup to insight

1

Connect your locations

Add Google Business Profiles, Facebook pages, and Trustpilot domains. One-time OAuth per platform.

2

We ingest every review

Existing backlog is pulled in on connection. New reviews stream in on a rolling basis, typically within minutes of appearing.

3

Triage, respond, trend

Alerts route to Slack or email. Weekly digests show you the shape of customer sentiment.

Credits

Monitoring cost

Each location check costs 3 credits and runs daily by default. You only burn credits when the interval ticks. No charge per review.

  • 1 location, daily: 90 credits/month
  • 10 locations, daily: 900 credits/month
  • 30 locations, daily: 2,700 credits/month
See pricing

FAQ

Review Monitoring. Questions we get

Google, Facebook, and Trustpilot today. Yelp, Apple Maps Business, and TripAdvisor are on the roadmap. Tell us which you need most and we'll prioritise.

Usually within minutes of the review appearing on the source platform. Google occasionally buffers reviews for moderation, which can delay delivery. Out of our control, but we catch it as soon as it appears.

For Google, yes. We'll deep-link you to the response flow in your Google Business Profile. Native in-app response is on the roadmap but requires write access to your profile, which some customers are cautious about.

We flag suspicious patterns. Sudden spikes, reviewer accounts with no history, language typical of review farms. But we don't claim to detect every fake. Google's own detection is still the backstop.

Yes, on Agency plans. Add competitor locations and you'll see their rating trajectory and sentiment alongside yours.

Start tracking your real rankings today

See where you actually rank on Google Maps, not where Google tells you. Get started free with 250 credits.