ChatGPT Visibility
More and more customers start with an AI assistant, not a search box. There's no position one to win here: your business is either named in the answer or it's invisible. ChatGPT Visibility checks ChatGPT for the prompts your customers actually use, and shows how often it recommends you and which sources it leans on.
Why it's different
Built for the way local SEO actually works
ChatGPT, tracked on a schedule
The same prompts, checked in ChatGPT repeatedly, so you can see where you show up and where you don't over time.
Share of voice
Across a fixed basket of prompts, how often ChatGPT names you versus the competitors you care about. The honest metric for AI search.
Sentiment and accuracy
When ChatGPT names you, is the description accurate and positive? We score the mention, not just count it.
Citations and sources
The pages ChatGPT leaned on to build its answer, so you can see which sources are putting competitors in front of you.
Why this matters
There is no ranking in an AI answer
An AI assistant rewrites the question, retrieves from sources you can't see, and writes a single synthesised reply. Two customers asking the same thing get different wording. So 'rank number one in ChatGPT' is a fiction. What is real, and what we measure, is presence: across a fixed set of prompts sampled repeatedly, how often are you named, cited and recommended, and with what sentiment. It's a probabilistic visibility rate, tracked over time, not a position you can game.
- A fixed prompt basket, re-sampled on a schedule so the trend is comparable run to run
- Named-or-not presence on every run, aggregated into a share-of-voice rate
- The competitors named instead of you, prompt by prompt
- Sentiment on every mention, because being named negatively is its own problem
Prompts, not keywords
Anchored to what your customers actually ask
Keyword optimisation doesn't map onto AI assistants, because customers ask long, contextual questions, not two-word queries. We build keyword-anchored prompts from your services and locations, the realistic questions a customer would type, then run them in ChatGPT. You see your visibility on the questions that actually send business your way, per location.
- Prompts generated from your services, categories and locations
- Local intent baked in, so 'near me' and city-level questions are covered
- Per-location reporting for multi-site brands and agency client estates
- Edit and add your own prompts when you know the questions that matter
From measurement to movement
See the gap, then close it where it counts
Measuring AI visibility is only useful if you can act on it. The same signals that put a business into AI answers are the ones SearchOps already manages: consistent citations, brand mentions across the web, a complete Google Business Profile, and strong reviews. ChatGPT Visibility shows you where you're absent and who's named instead; your citation, brand-mention and GBP tools are how you change it.
- Spot the prompts and engines where competitors own the answer and you don't
- See the sources feeding those answers, then go earn or correct them
- Tie gaps back to your citation consistency and brand-mention coverage
- Track whether the trend moves after you ship the work, not just a one-off snapshot
How it works
Three steps from signup to insight
Pick a location and services
Choose the location you want to measure. We use its services, categories and area to understand what customers would ask an assistant.
We generate and run prompts
A set of realistic, keyword-anchored prompts is built and run in ChatGPT on your schedule.
Read your share of voice
See how often ChatGPT names you, the sentiment of each mention, the sources cited, and the competitors winning the answers you're missing.
Credits
How it's billed
ChatGPT Visibility runs on your monthly ChatGPT Visibility credits, a dedicated allowance included in every paid plan and kept separate from your geo-grid scan credits because checking ChatGPT is a different cost base. One credit is one question asked to ChatGPT, and scheduled tracking batches your checks for you. Your allowance resets each month, and every other AI assist in SearchOps (agent review replies, keyword help, insights) is included in your plan and never touches it.
- One credit is one question asked to ChatGPT
- 200 credits on Starter, 800 on Pro, 2,400 on Agency each month
- Checked on a weekly or daily cadence per location
- Drawn from your ChatGPT Visibility credits, never from your scan credits
FAQ