Cookie Policy
This Cookie Policy explains how SearchOps Ltd ("SearchOps", "we", "us", "our") uses cookies and similar technologies, including our approach under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It should be read together with our Privacy Policy.
At a glance
What we use: a small number of strictly necessary and functional cookies. We do not use advertising or cross-site tracking cookies.
Your choice: opt in or out of non-essential cookies at any time via .
No sale or sharing: we do not sell personal information and we do not share it for cross-context behavioural advertising under the CCPA. We honour Global Privacy Control signals.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the website operator.
This policy uses "cookies" as a shorthand for cookies and other similar technologies, including local storage, session storage and pixel tags. Some of the technologies we use are strictly speaking not cookies but are treated in the same way under applicable law.
2. How consent works
When you first visit SearchOps we show a cookie banner with three equally prominent choices: accept all, reject non-essential, or customise. Your choice is stored in a first-party cookie for twelve months in line with ICO guidance and the EDPB Cookie Guidelines, and you can change it at any time via the link in the footer.
- Strictly necessary cookies do not require your consent because they are essential to deliver a service you have requested.
- All other cookies (functional, analytics, marketing) only run with your informed opt-in consent. We do not currently deploy any analytics or marketing cookies; if we do in future, we will request fresh consent before they load and will update this policy.
3. Cookies we use
The table below lists the cookies currently in use on SearchOps, the category they fall into, and how long they persist. Because the exact names of some cookies are set by our infrastructure providers and may change from time to time, we describe their purpose rather than their literal name where appropriate.
| Cookie / technology | Category | Purpose | Duration |
|---|---|---|---|
| Authentication session token | Strictly necessary | Keeps you signed in securely between page loads and protects against session hijacking. | Session / up to 30 days |
| CSRF protection token | Strictly necessary | Protects against cross-site request forgery on sensitive actions such as changing account settings. | Session |
| Load balancing / routing | Strictly necessary | Routes your requests consistently to keep the Service reliable. | Session |
| searchops_locale | Functional | Stores your selected locale (UK / US / Canada / Australia) so the marketing site does not suggest switching on every visit. | 12 months |
| UI preferences (local storage) | Functional | Remembers preferences such as sidebar state, recently viewed locations and display density so the interface feels familiar. | Until cleared by you |
| searchops_consent | Strictly necessary | Stores your cookie choices so we do not ask for the same consent repeatedly. | 12 months |
Cookies we do not use
- Third-party analytics. We do not currently run any third-party analytics or tracking tag on SearchOps.
- Advertising cookies. We do not use cookies to deliver personalised advertising.
- Social media trackers. We do not embed social media buttons that track you across sites.
- Cross-context behavioural advertising. We do not sell, share or otherwise allow our cookies to be used for cross-context behavioural advertising as defined under the CCPA.
4. Third-party services
Some of the strictly necessary cookies described above are set by trusted third-party service providers we use to run SearchOps, including our authentication, hosting and payment infrastructure providers. Each provider is bound by a data processing agreement that restricts how they may use this information. See our Privacy Policy for more on how these providers fit into our overall data handling.
5. How to manage cookies
You have two ways to control cookies on SearchOps.
5.1 SearchOps cookie preferences
The quickest way to change what we set on your device is the panel. You can accept all, reject all non-essential, or toggle individual categories on and off. Your choice applies immediately and is remembered for twelve months.
5.2 Browser controls
Most browsers allow you to refuse cookies, delete cookies that have already been set, or receive an alert when a cookie is being placed. The steps depend on the browser you use:
5.3 Browser-level privacy signals
You may also configure your browser to send Do Not Track or Global Privacy Control (GPC) signals. Because we do not currently use advertising or cross-site tracking cookies, these signals have no additional effect on the small number of strictly necessary and functional cookies we set. If we introduce any cookies subject to consent in future, we will honour GPC as an opt-out request where legally required (including under California law).
6. How the law applies in your region
Your region appears first below. The same baseline applies everywhere: only strictly necessary cookies run without consent, and we will ask for opt-in consent before deploying any analytics, marketing or tracking technology, regardless of your location.
Australia
For Australian visitors we handle personal information collected via cookies in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. APP 5 requires us to notify you of the matters set out in this policy at or before the time we collect your information, and APP 6 limits how that information may be used or disclosed. You can change cookie settings at any time via .
United Kingdom and EEA
We comply with the Privacy and Electronic Communications Regulations (PECR), the UK GDPR and the EU ePrivacy Directive. Strictly necessary cookies are exempt from consent because they are essential to deliver a service you have requested. All other cookies require your prior, freely given, specific, informed and unambiguous consent — which you can withdraw at any time via .
United States
For US residents we apply the CCPA/CPRA and equivalent state privacy laws in Virginia, Colorado, Connecticut, Utah, Texas and other states with comprehensive privacy statutes. We do not sell personal information and we do not share it for cross-context behavioural advertising as those terms are defined under the CCPA.
We honour the Global Privacy Control (GPC) browser signal as a valid opt-out request for any sale or sharing that we might introduce in the future. You can change cookie settings at any time via .
Canada (PIPEDA and Quebec Law 25)
For visitors in Canada we apply PIPEDA. Quebec residents also benefit from An Act respecting the protection of personal information in the private sector (Law 25), which requires express, informed consent for non-essential cookies and grants additional rights including portability, the right to be forgotten, and the right to object to automated decision-making. You can update or withdraw consent at any time via .
7. More information
For general guidance on cookies and how to manage them, you may find the following resources helpful:
- UK Information Commissioner's Office, Cookies and similar technologies
- California Privacy Protection Agency regulations
- Office of the Privacy Commissioner of Canada, online tracking and cookies
- Office of the Australian Information Commissioner, your privacy rights
- All About Cookies
8. Changes to this policy
We may update this policy from time to time, for example to reflect changes to the cookies we use or to comply with legal or regulatory developments. When we make a material change, we will update the "Last updated" date at the top of this page and, where required, seek fresh consent.
9. Contact
If you have any questions about how we use cookies or this Cookie Policy, please contact us at info@searchops.co.uk or by post at 86 Paul St, London EC2A 4NE, UK.