Cookie Policy
This Cookie Policy explains how SearchOps Ltd ("SearchOps", "we", "us", "our") uses cookies and similar technologies, including our obligations under the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA) and equivalent US state privacy laws, PIPEDA and Quebec's Law 25, the Australian Privacy Principles, the UAE Personal Data Protection Law, and Singapore's Personal Data Protection Act. It should be read together with our Privacy Policy.
At a glance
What we use: a small number of strictly necessary and functional cookies, plus Google Analytics if you opt in. We do not use advertising or cross-site tracking cookies.
Your choice: opt in or out of non-essential cookies at any time via .
No sale or sharing: we do not sell personal information and we do not share it for cross-context behavioural advertising under the CCPA. We honour Global Privacy Control signals.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the website operator.
This policy uses "cookies" as a shorthand for cookies and other similar technologies, including local storage, session storage and pixel tags. Some of the technologies we use are strictly speaking not cookies but are treated in the same way under applicable law.
2. How consent works
When you first visit SearchOps we show a cookie banner with three equally prominent choices: accept all, reject non-essential, or customise. Your choice is stored in a first-party cookie for twelve months in line with ICO guidance and the EDPB Cookie Guidelines, and you can change it at any time via the link in the footer.
- Strictly necessary cookies do not require your consent because they are essential to deliver a service you have requested.
- All other cookies (functional, analytics, marketing) only run with your informed opt-in consent. Analytics cookies are set by Google Analytics and only once you switch Analytics on. We deploy no marketing cookies at all; if that ever changes we will request fresh consent before they load and will update this policy.
3. Cookies we use
The table below lists the cookies currently in use on SearchOps, the category they fall into, and how long they persist. Because the exact names of some cookies are set by our infrastructure providers and may change from time to time, we describe their purpose rather than their literal name where appropriate.
| Cookie / technology | Category | Purpose | Duration |
|---|---|---|---|
| Authentication session token | Strictly necessary | Keeps you signed in securely between page loads and protects against session hijacking. | Session / up to 30 days |
| CSRF protection token | Strictly necessary | Protects against cross-site request forgery on sensitive actions such as changing account settings. | Session |
| Load balancing / routing | Strictly necessary | Routes your requests consistently to keep the Service reliable. | Session |
| searchops_locale | Functional | Stores the currency you chose on the pricing page so prices are shown in it again on your next visit. | 12 months |
| UI preferences (local storage) | Functional | Remembers preferences such as sidebar state, recently viewed locations and display density so the interface feels familiar. | Until cleared by you |
| _ga | Analytics | Set by Google Analytics to tell one visitor apart from another so we can count how many people use the site, rather than how many times pages are opened. Only set if you turn Analytics on. | 2 years |
| _ga_CFTSCCDJTX | Analytics | Set by Google Analytics to keep track of a single visit, so a journey across several pages is counted once. Only set if you turn Analytics on. | 2 years |
| searchops_consent | Strictly necessary | Stores your cookie choices so we do not ask for the same consent repeatedly. | 12 months |
Cookies we do not use
- Analytics without consent. We use Google Analytics, but its tag is loaded in a mode that stores nothing and identifies nobody until you switch Analytics on. Turn it back off and the cookies it set are deleted. We have also disabled Google’s advertising features on the property, so the data is never used to build advertising audiences.
- Advertising cookies. We do not use cookies to deliver personalised advertising.
- Social media trackers. We do not embed social media buttons that track you across sites.
- Cross-context behavioural advertising. We do not sell, share or otherwise allow our cookies to be used for cross-context behavioural advertising as defined under the CCPA.
4. Third-party services
Some of the strictly necessary cookies described above are set by trusted third-party service providers we use to run SearchOps, including our authentication, hosting and payment infrastructure providers. Each provider is bound by a data processing agreement that restricts how they may use this information. See our Privacy Policy for more on how these providers fit into our overall data handling.
5. How to manage cookies
You have two ways to control cookies on SearchOps.
5.1 SearchOps cookie preferences
The quickest way to change what we set on your device is the panel. You can accept all, reject all non-essential, or toggle individual categories on and off. Your choice applies immediately and is remembered for twelve months.
5.2 Browser controls
Most browsers allow you to refuse cookies, delete cookies that have already been set, or receive an alert when a cookie is being placed. The steps depend on the browser you use:
5.3 Browser-level privacy signals
You may also configure your browser to send Do Not Track or Global Privacy Control (GPC) signals. We treat a GPC signal as an opt-out of analytics cookies, and it overrides an earlier opt-in: if you accept analytics and later switch GPC on, analytics stops. It has no effect on the strictly necessary and functional cookies we set, and we run no advertising or cross-site tracking cookies for it to act on.
6. How the law applies in your region
Your region appears first below. The same baseline applies everywhere: only strictly necessary cookies run without consent, we ask for opt-in consent before any analytics cookie is stored, and we deploy no marketing or advertising technology at all, regardless of your location.
United Kingdom and EEA
We comply with the Privacy and Electronic Communications Regulations (PECR), the UK GDPR and the EU ePrivacy Directive. Strictly necessary cookies are exempt from consent because they are essential to deliver a service you have requested. All other cookies require your prior, freely given, specific, informed and unambiguous consent — which you can withdraw at any time via .
United States
For US residents we apply the CCPA/CPRA and equivalent state privacy laws in Virginia, Colorado, Connecticut, Utah, Texas and other states with comprehensive privacy statutes. We do not sell personal information and we do not share it for cross-context behavioural advertising as those terms are defined under the CCPA.
We honour the Global Privacy Control (GPC) browser signal as a valid opt-out request for any sale or sharing that we might introduce in the future. You can change cookie settings at any time via .
Canada (PIPEDA and Quebec Law 25)
For visitors in Canada we apply PIPEDA. Quebec residents also benefit from An Act respecting the protection of personal information in the private sector (Law 25), which requires express, informed consent for non-essential cookies and grants additional rights including portability, the right to be forgotten, and the right to object to automated decision-making. You can update or withdraw consent at any time via .
Australia
For Australian visitors we handle personal information collected via cookies in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. APP 5 requires us to notify you of the matters set out in this policy at or before the time we collect your information, and APP 6 limits how that information may be used or disclosed. You can change cookie settings at any time via .
United Arab Emirates
For visitors in the UAE we handle personal data collected via cookies in line with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the PDPL), which has been in force since 2 January 2022. Several of its provisions depend on Executive Regulations that have not yet been issued, so where the PDPL is silent we apply the UK GDPR standard as our baseline. If your organisation is registered in the DIFC or ADGM, the separate and already operational free-zone data protection regimes apply instead. You can change cookie settings at any time via .
Singapore
For visitors in Singapore we apply the Personal Data Protection Act 2012 (PDPA). We rely on your consent for all non-essential cookies, and you may withdraw that consent at any time on reasonable notice. Strictly necessary cookies are used to deliver a service you have requested. You can update or withdraw consent via .
7. More information
For general guidance on cookies and how to manage them, you may find the following resources helpful:
- UK Information Commissioner's Office, Cookies and similar technologies
- California Privacy Protection Agency regulations
- Office of the Privacy Commissioner of Canada, online tracking and cookies
- Office of the Australian Information Commissioner, your privacy rights
- All About Cookies
8. Changes to this policy
We may update this policy from time to time, for example to reflect changes to the cookies we use or to comply with legal or regulatory developments. When we make a material change, we will update the "Last updated" date at the top of this page and, where required, seek fresh consent.
9. Contact
If you have any questions about how we use cookies or this Cookie Policy, please contact us at info@searchops.co.uk or by post at 86 Paul St, London EC2A 4NE, UK.