What is SearchOps?
A quick tour of what SearchOps does and how the main tools fit together.
3 min readHelp Centre
How can we help?
Getting started
Set up your account, add your first location, and run your first scan.
Add your first location
Add a business location so SearchOps can match it in scans and rankings.
2 min readRun your first geo-grid scan
Set up a geo-grid scan to see where you rank across a map of your area.
2 min readWork your To-Do list
Use the prioritised To-Do list to always know the next best action for a location.
2 min readCustomise your dashboard
Arrange dashboard widgets so the numbers you care about come first.
2 min readGet help from the assistant
Ask the in-app assistant a question and get answers grounded in this Help Centre and your account.
2 min readGoogle Business Profile
Connect your profiles, audit them, reply to reviews, and post updates.
Connect your Google Business Profile
Link your Google Business Profile so SearchOps can audit it, pull reviews, and post on your behalf.
2 min readRun a Google Business Profile audit
Audit a profile against 30+ ranking and completeness signals and act on the fixes.
2 min readRead your Google Business Profile performance
Understand the views, calls, direction requests and clicks your profile drives.
2 min readPost to your Google Business Profile
Publish updates, offers and news to your Google Business Profile without leaving SearchOps.
2 min readHow many profiles can I connect?
Profile and location connection limits on each plan, and what counts toward them.
1 min readKeywords & rank tracking
Build a keyword library, track rankings across Google and the answer engines, and import from Search Console.
Build your keyword library
Add keywords to your library and activate the ones you want to track.
2 min readTrack rankings in Google Search Visibility
Track your position over time across Google's organic results, the local pack, and AI surfaces.
2 min readTrack ChatGPT Visibility
See whether ChatGPT names your business for the questions customers ask.
3 min readImport keywords from Google Search Console
Connect Search Console and pull in the queries you already rank for.
2 min readKeyword rank checks explained
The allowance behind Google Search Visibility. One keyword looked up = one check; keywords are unlimited, so how often you check is what counts.
2 min readScans & geo-grid
Run geo-grid visibility scans, schedule them, and read your results.
Reading your geo-grid results
Understand the grid, your average rank, and what the colours mean.
2 min readSchedule recurring scans
Set scans to run automatically so you track visibility over time.
2 min readSchedule recurring checks
Automate recurring geo-grid scans and rank checks from one place.
3 min readReviews
Monitor reviews across locations and reply faster.
Citations & brand mentions
Audit your directory listings and monitor where your brand is mentioned across the web.
Pages & reports
Understand page performance and build client-ready reports.
Credits & billing
How credits and quotas work, plans, and managing your subscription.
API & MCP
Use the SearchOps API and connect the MCP server to your own tools.
Troubleshooting
Fix common problems with scans, connections, imports, and more.
Can't find what you need?
Our team replies by email, usually within one UK working day.