Credits & billing
How credits and quotas work
The difference between scan credits, rank checks, and other quotas.
On this page
SearchOps uses a few separate allowances rather than one pot. Keeping them separate means heavy scanning never eats into your keyword tracking, and you always know what each part of your plan covers.
The allowances
Scan credits are spent when you run a geo-grid scan, at one credit per grid point. So a 5x5 scan costs 25 credits and a 7x7 costs 49. They reset to your plan's monthly allowance at each renewal. See Run your first geo-grid scan.
Rank checks are your Google rank tracking allowance. One check is one keyword looked up, whether you ran it yourself or a schedule did. Tracking keywords is free and unlimited, so how often you check is what uses this. See Rank checks explained.
ChatGPT Visibility credits power your ChatGPT Visibility checks. One credit is one question asked to ChatGPT, so a keyword checked with its default two questions uses about two. They are a separate monthly balance from scan credits, and everyday agent help like review replies and keyword suggestions comes with your plan rather than drawing from here.
Connected profiles and locations are capped by your plan. See How many profiles can I connect?.
Note: Some things cost nothing at all. Monitoring and replying to reviews, adding keywords, and adding locations do not spend any allowance on paid plans.
Resets and rollover
Scan credits and ChatGPT Visibility credits refresh at the start of each billing cycle and do not roll over. Whatever you have not used resets to the plan allowance, so plan your scanning across the month rather than saving it all for the end.
Tip: If you schedule scans, size the frequency and grid against your monthly credits so a busy week does not drain the pot early. See Schedule recurring scans.
Running low
SearchOps flags you when an allowance is getting close. Your options are to prioritise what matters most this cycle, check less important keywords weekly rather than daily, top up ChatGPT Visibility credits if you need more checks this month, or upgrade for a larger monthly allowance.
A scan that fails refunds its credits automatically, and a scheduled run that lands when your balance is too low is skipped rather than charged.
Where to check your balance
Open Credits in the dashboard to see your current scan and ChatGPT Visibility credit balances and your recent usage.
Next steps
- Ready to change plan? See Manage your subscription.
Related articles
Still stuck? Contact our support team and we'll help you out, usually within one UK working day.