Credits & billing
How credits and quotas work
The difference between scan credits, keyword slots, and other quotas.
On this page
SearchOps uses a few separate allowances rather than one pot. Keeping them separate means heavy scanning never eats into your keyword tracking, and you always know what each part of your plan covers.
The allowances
Scan credits are spent when you run a geo-grid scan, at one credit per grid point. So a 5x5 scan costs 25 credits and a 7x7 costs 49. They reset to your plan's monthly allowance at each renewal. See Run your first geo-grid scan.
Keyword slots cap how many keywords you track at once. A slot is used only while a keyword is active, and tracking does not cost credits. See Keyword slots explained.
AI credits power the agent features, such as generating images for posts. They are a separate monthly balance from scan credits.
Connected profiles and locations are capped by your plan. See How many profiles can I connect?.
Note: Some things cost nothing at all. Monitoring and replying to reviews, and running rank checks, do not spend any credits on paid plans.
Resets and rollover
Scan credits and AI credits refresh at the start of each billing cycle and do not roll over. Whatever you have not used resets to the plan allowance, so plan your scanning across the month rather than saving it all for the end.
Tip: If you schedule scans, size the frequency and grid against your monthly credits so a busy week does not drain the pot early. See Schedule recurring scans.
Running low
SearchOps flags you when an allowance is getting close. Your options are to prioritize what matters most this cycle, free up keyword slots by deactivating terms, top up AI credits if you need more agent runs, or upgrade for a larger monthly allowance.
A scan that fails refunds its credits automatically, and a scheduled run that lands when your balance is too low is skipped rather than charged.
Where to check your balance
Open Credits in the dashboard to see your current scan and AI credit balances and your recent usage.
Next steps
- On a trial? See How the free trial works.
- Ready to change plan? See Manage your subscription.
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Still stuck? Contact our support team and we'll help you out, usually within one UK working day.