Cookie Policy
This Cookie Policy explains how SearchOps Ltd ("SearchOps", "we", "us", "our") uses cookies and similar technologies on searchops.co.uk and within the SearchOps platform (the "Service"). It should be read together with our Privacy Policy, which explains more generally how we handle personal data.
At a glance
What we use: a small number of strictly necessary and functional cookies. We do not use advertising or cross-site tracking cookies.
Consent: strictly necessary cookies are exempt from consent under PECR. We will ask for your consent before loading any non-essential cookies in future.
Control: manage cookies through your browser at any time. See section 5 below.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work, to make them work more efficiently, and to provide information to the website operator.
This policy uses "cookies" as a shorthand for cookies and other similar technologies, including local storage, session storage and pixel tags. Some of the technologies we use are strictly speaking not cookies but are treated in the same way under applicable law.
2. Legal basis for using cookies
We comply with the UK Privacy and Electronic Communications Regulations 2003 ("PECR"), the UK GDPR and, where applicable, the EU ePrivacy Directive and the EU GDPR.
- Strictly necessary cookies do not require your consent under PECR, because they are essential to deliver a service you have requested.
- All other cookies (functional, analytics, marketing) may only be set with your informed consent, which you can withdraw at any time. We do not currently deploy any non-essential cookies; if we do in future, we will request consent before they load and will update this policy.
3. Cookies we use
The table below lists the cookies currently in use on SearchOps, the category they fall into, and how long they persist. Because the exact names of some cookies are set by our infrastructure providers and may change from time to time, we describe their purpose rather than their literal name where appropriate.
| Cookie / technology | Category | Purpose | Duration |
|---|---|---|---|
| Authentication session token | Strictly necessary | Keeps you signed in securely between page loads and protects against session hijacking. | Session / up to 30 days |
| CSRF protection token | Strictly necessary | Protects against cross-site request forgery on sensitive actions such as changing account settings. | Session |
| Load balancing / routing | Strictly necessary | Routes your requests consistently to keep the Service reliable. | Session |
| UI preferences (local storage) | Functional | Remembers preferences such as sidebar state, recently viewed locations and display density so the interface feels familiar. | Until cleared by you |
| Consent record (when applicable) | Strictly necessary | Stores your cookie choices so we do not ask for the same consent repeatedly. | 12 months |
Cookies we do not use
- Third-party analytics. We do not currently run any third-party analytics or tracking tag on SearchOps.
- Advertising cookies. We do not use cookies to deliver personalized advertising.
- Social media trackers. We do not embed social media buttons that track you across sites.
- Cross-context behavioral advertising. We do not sell, share or otherwise allow our cookies to be used for cross-context behavioral advertising as defined under the CCPA.
4. Third-party services
Some of the strictly necessary cookies described above are set by trusted third-party service providers we use to run SearchOps, including our authentication, hosting and payment infrastructure providers. Each provider is bound by a data processing agreement that restricts how they may use this information. See our Privacy Policy for more on how these providers fit into our overall data handling.
5. How to manage cookies
You can control and manage cookies in several ways. Please be aware that removing or blocking cookies may impact your user experience and parts of the Service may no longer function as intended.
5.1 Browser controls
Most browsers allow you to refuse cookies, delete cookies that have already been set, or receive an alert when a cookie is being placed. The steps depend on the browser you use:
5.2 Browser-level privacy signals
You may also configure your browser to send Do Not Track or Global Privacy Control signals. Because we do not currently use advertising or cross-site tracking cookies, these signals have no additional effect on the small number of strictly necessary and functional cookies we set. If we introduce any cookies subject to consent in future, we will honor Global Privacy Control signals as an opt-out request where legally required.
5.3 More information
For general guidance on cookies and how to manage them, you may find the following resources helpful:
6. International users
SearchOps is available worldwide. Depending on where you are located, additional or different rules may apply to cookies. For example the EU ePrivacy Directive, the California Consumer Privacy Act (CCPA), or equivalent laws in other jurisdictions. We apply the same baseline approach everywhere: only strictly necessary and functional cookies run without consent, and we will request opt-in consent before deploying any analytics, marketing or tracking technology, regardless of your location.
7. Changes to this policy
We may update this policy from time to time, for example to reflect changes to the cookies we use or to comply with legal or regulatory developments. When we make a material change, we will update the "Last updated" date at the top of this page and, where required, seek fresh consent.
8. Contact
If you have any questions about how we use cookies or this Cookie Policy, please contact us at info@searchops.co.uk or by post at 86 Paul St, London EC2A 4NE, UK.